Every patient, checked on.
Automatically.
48 hours after each visit, we message your patients on WhatsApp on behalf of your clinic. Anyone with a problem goes straight back to your receptionist. Everyone who replies gets a one-tap link to your Google reviews.
Rate your visit on Google10:42 AM
Your receptionist shares a list.
We do the rest.
Your doctor doesn't need to do anything, learn anything, or decide who to follow up.
Share the day's patient list
We receive patient details only from the clinic's own reception, as part of their daily patient list. The receptionist confirms the patient's consent to receive a follow-up message at the time of the visit, before including them on that list. This daily list is emailed to us by the clinic — it is the only source of patient data we use, and no patient data is collected directly by VaidyaSpot through any other channel.
after every visit, a WhatsApp check-in
Every patient, whatever they came in for, gets one friendly message on behalf of your clinic.
Problem? Back to your clinic
Patients facing an issue are handed to your receptionist to call back, so they return to you, not another clinic.
One tap to a Google review
Everyone who replies gets a direct link to your review page and rates the visit in their own words.
A simple summary
How many patients we checked on, how many replied, and how many came back to your clinic.
What happens when a patient replies
- Patient taps "I'm feeling better"
- We thank them
- They get a one-tap link to your Google reviews
- Patient taps "I'm facing an issue"
- Your receptionist gets a WhatsApp alert with name and number
- She calls and books them back in
- Patient is told the clinic will call when it opens
- Emergency? They're told to call 108
- Your receptionist sees it first thing
We never give medical advice. Every health question goes to your clinic. Patients who report an issue also get the review link, to use whenever they're ready.
Almost no work for your clinic
No app, no login, no decisions. We check on every patient.
Shares the daily patient list and confirms consent at the visit, and calls back anyone we flag.
Replies on WhatsApp, the app they already use every day.
Sends the messages, routes every reply, and reports back monthly.
Patient data, handled with care
Consent first
Your clinic's reception confirms each patient's consent to be contacted at the time of their visit, before including them on the daily list we receive. Every message lets them reply STOP.
Nothing medical in messages
We never mention a diagnosis, a medicine or the reason for a visit. Just "how are you feeling?"
Your patients stay yours
Your list is used only to follow up for your clinic, and never shared with another clinic or doctor. Privacy policy
Questions doctors ask
Does my doctor need to install or learn anything?
No. There's no app and no login. We receive patient details only from the clinic's own reception, as part of their daily patient list. The receptionist confirms the patient's consent to receive a follow-up message at the time of the visit, before including them on that list. This daily list is emailed to us by the clinic — it is the only source of patient data we use, and no patient data is collected directly by VaidyaSpot through any other channel.
Which patients get a message?
Every patient who visited, 48 hours after their consultation, whatever they came in for. You don't have to choose.
What if a patient describes a serious problem?
We never reply with medical advice. Your clinic is alerted to call the patient, and the patient is always told to call 108 in an emergency.
Will patients find the messages annoying?
Each visit gets one message, sent on behalf of your clinic, with no promotions. Patients can reply STOP at any time and we never message them again.
What if a patient replies at night?
They get a simple message that the clinic will call back after it opens. Your receptionist sees the request in the morning.
Stop losing patients you've already treated
Fill a short form. We'll visit your clinic, confirm everything, and get your patient follow-ups live.
Start free trial