Your clinic's guide to VaidyaSpot

A quick reference for everything you need once you're set up with us.

1

Send us the day's patient list

Each day, fill in the patient sheet template we gave you during setup — just the patient's name, phone number, and visit date for everyone seen that day.

  • Send it by email to the address we set up with you
  • Try to send it around the same time each day — your receptionist will have agreed on a reminder time during onboarding
  • No patients that day? No sheet needed — just send the next one whenever you next have patients
2

We take it from there

Once we have the day's list, everything else happens automatically — nothing more for your clinic to do:

  • 48 hours after each visit, every patient gets a friendly WhatsApp check-in on behalf of your clinic
  • If a patient reports a problem, your clinic is alerted immediately on your linked WhatsApp chat, so your receptionist can call them back
  • Patients who reply "I'm feeling better" get a one-tap link to your Google reviews
3

Check your stats anytime

Log in to your dashboard with your clinic (or doctor) name and the mobile number registered with us: vaidyaspot.com/clinics/login

You'll see how many patients were followed up, how many said they're fine, how many flagged an issue, and how many asked for a callback — updated in real time.

4

Need help?

Message us on WhatsApp at +91 63004 47304 for anything — problems with your emailed reports, changing your phone number, a patient who says they weren't alerted, or anything else.