Your clinic's guide to VaidyaSpot
A quick reference for everything you need once you're set up with us.
Send us the day's patient list
Each day, fill in the patient sheet template we gave you during setup — just the patient's name, phone number, and visit date for everyone seen that day.
- Send it by email to the address we set up with you
- Try to send it around the same time each day — your receptionist will have agreed on a reminder time during onboarding
- No patients that day? No sheet needed — just send the next one whenever you next have patients
We take it from there
Once we have the day's list, everything else happens automatically — nothing more for your clinic to do:
- 48 hours after each visit, every patient gets a friendly WhatsApp check-in on behalf of your clinic
- If a patient reports a problem, your clinic is alerted immediately on your linked WhatsApp chat, so your receptionist can call them back
- Patients who reply "I'm feeling better" get a one-tap link to your Google reviews
Check your stats anytime
Log in to your dashboard with your clinic (or doctor) name and the mobile number registered with us: vaidyaspot.com/clinics/login
You'll see how many patients were followed up, how many said they're fine, how many flagged an issue, and how many asked for a callback — updated in real time.
Need help?
Message us on WhatsApp at +91 63004 47304 for anything — problems with your emailed reports, changing your phone number, a patient who says they weren't alerted, or anything else.